(980) 202-3500 — 24/7 Care Coordination
Insurance & Payment

We Work With Your Insurance

Holistic Heart Home Health PLLC accepts NC Medicaid, major managed care plans, and private pay. Our team handles verification and authorization so you can focus on care.

Accepted insurance

Insurance Plans We Accept

We are an approved provider with the following North Carolina Medicaid managed care organizations and health plans.

Medicaid

NC Medicaid (Traditional)

North Carolina's fee-for-service Medicaid program for eligible beneficiaries not yet enrolled in a managed care plan.

Managed Care

Healthy Blue

Managed care plan serving NC Medicaid beneficiaries across the state, operated by Blue Cross NC.

Managed Care

Carolina Complete Health

NC Medicaid managed care organization serving beneficiaries in our service area counties.

Managed Care

Trillium Health Resources

Managed care organization serving behavioral health and I/DD Medicaid beneficiaries in eastern and central NC.

Managed Care

WellCare of North Carolina

Medicaid managed care plan providing home health benefits to eligible NC Medicaid members.

Managed Care

AmeriHealth Caritas NC

NC Medicaid managed care organization providing coordinated home health services. Contract pending — coming soon.

Not sure if your plan is listed? Call us — we verify benefits at no cost to you.

Benefits verification

We Handle Insurance Verification

Our intake team verifies your insurance benefits and obtains prior authorization before your first visit — at no cost to you. We contact your plan directly to confirm home health coverage, visit limits, and any cost-sharing responsibilities.

01

Submit a Referral

Your physician or care team submits a referral with your insurance information.

02

We Verify Benefits

Our intake team contacts your insurance plan to confirm home health coverage and obtain authorization.

03

Care Begins

Once verified, we schedule your first visit and begin coordinating your care plan.

Private pay

Private Pay Options

For patients who prefer to pay out-of-pocket or whose insurance does not cover home health services, we offer transparent private-pay rates. Our care coordinator will provide a clear cost estimate before services begin — no surprises.

Transparent Pricing

We provide written cost estimates upfront before any services begin.

Flexible Scheduling

Private-pay patients can schedule visits on a flexible, as-needed basis.

No Long-Term Contracts

Pay for the care you need, when you need it — no binding commitments.

Interested in Concierge Nursing?

Our Concierge Nursing program is a private-pay service offering a dedicated nurse and enhanced personalized care — not billed through Medicaid or managed care.

Learn More
Common questions

Insurance & Payment FAQs

Questions About Your Coverage?

Our team is happy to verify your benefits at no charge. Call us or submit a referral and we'll take it from there.